To uninstall Microsoft AU, follow these steps: In Finder, press Command +Shift + G. Locate this folder / Library/Application Support/Microsoft/. Locate the folder named something like “MAU” or “MAU2.0” and open that directory. Locate and drag “Microsoft AutoUpdate.app” to the Trash. Close the MAU folder, restart your Mac as usual. Whenever I open any of my Microsoft Office 365 products (Word, PowerPoint, Excel, Outlook) on my Mac, I get the message: Office Updates: To keep up-to-date with security updates, fixes, and improvements, chose Check for Updates. Upon clicking Check for Updates, he check returns that All applications are up to date. (see screenshots below) 3 days ago · To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here . For other help with your Microsoft account and subscriptions, visit I really appreciate your help. I did try several of your methods to get rid of this "pop up" without success. On further investigation I wonder if the reason is that I have more than one Microsoft account. However, the one I have on Outlook is a Microsoft account that doesn't have Microsoft 365. Now, I'm stuck. Microsoft 365: "Contacting the Server for Information" Keeps Popping Up Whenever I Want to Save a File, Insert a Link, etc. Whenever I try to save a Word, Excel, or Powerpoint document to Microsoft OneDrive, or try to insert links into Word files saving to OneDrive, a popup box that says "Contacting the Server for Information" appears. OFFICE ACTIVATION ERROR-Keeps popping up activation window. I have been using office 2016 professional plus in my windows 10 machine, it was a cracked version, Recently i have purchased MS Office 2016 Home and business edition, then i have uninstalled previously installed pro plus from system ( already tried with complete uninstallation tool At the same time, per our search, we can use OSPP command to check license type as shown below: Press Windows key + S key, search for "cmd" in the search box, find "Command Prompt" in the search results, right-click and select "Run as administrator". Type the following command to navigate to the Office folder. When using the client version of Outlook 365 or Skype for Business, I get a pop-up window that keeps asking me for my credentials. I enter my password but it does not accept it. I can use the Web Outlook, but not the client version. This just started happening yesterday. I did not change my password. Y9bG.